Shipping Policy
Free Worldwide Shipping
At Vinajewelry, we believe beautiful jewelry should reach you without extra costs. We offer free shipping on all orders to all destinations we currently ship to, with no minimum purchase required.
Processing Time
Orders are typically processed within 1-3 business days. During peak seasons or promotional periods, processing may take slightly longer.
Shipping Methods & Delivery Times
All orders are shipped by air courier. Unless you request another shipping method, we use Standard Shipping by default.
Standard Shipping: Estimated transit time of 5-7 business days after dispatch.
Express Shipping: Estimated transit time of 3-7 business days after dispatch, available upon request.
Priority Shipping: Estimated transit time of 2-5 business days after dispatch, available upon request.
Standard, Express, and Priority Shipping are all free, with no minimum purchase required. Please contact us if you have a special shipping request.
These transit estimates do not include order processing time. Actual transit times vary depending on the delivery address, destination distance, and local customs processing. Delivery dates are estimates, not guarantees.
100% Free Shipping
No minimum purchase required. Whether you're ordering one piece or multiple items, shipping is free to all destinations we currently ship to.
International Orders
We ship worldwide to the destinations we currently serve. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Please check with your local customs office for more information about potential fees.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your package's journey to you. Track your order anytime to see its current status and estimated delivery date.
Lost or Damaged Packages
We take great care in packaging your jewelry. If your package is lost or arrives damaged, please contact us within 48 hours of delivery (or expected delivery date). We'll work with you to resolve the issue promptly and ensure you receive your beautiful Vinajewelry pieces.
Questions?
If you have any questions about shipping or your order, please don't hesitate to contact our customer service team. We're here to help!