Shipping Policy
Free Worldwide Shipping
At Vinajewelry, we believe beautiful jewelry should reach you without extra costs. That's why we offer FREE shipping on all orders worldwide!
Processing Time
Orders are typically processed within 1-3 business days. During peak seasons or promotional periods, processing may take slightly longer.
Delivery Times
United States & Canada: 7-15 business days
Europe: 10-20 business days
Asia Pacific: 7-15 business days
Rest of World: 15-25 business days
Delivery times may vary depending on your location and local customs processing.
100% Free Shipping
No minimum purchase required! Whether you're ordering one piece or multiple items, shipping is always free to any destination worldwide.
International Orders
We ship to over 200 countries and regions globally. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Please check with your local customs office for more information about potential fees.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your package's journey to you. Track your order anytime to see its current status and estimated delivery date.
Lost or Damaged Packages
We take great care in packaging your jewelry. If your package is lost or arrives damaged, please contact us within 48 hours of delivery (or expected delivery date). We'll work with you to resolve the issue promptly and ensure you receive your beautiful Vinajewelry pieces.
Questions?
If you have any questions about shipping or your order, please don't hesitate to contact our customer service team. We're here to help!