Shipping policy

Shipping Information

At Vinajewelry, we're committed to delivering your beautiful jewelry safely and efficiently to customers worldwide.

Processing Time

Orders are typically processed within 1-3 business days. During peak seasons or promotional periods, processing may take slightly longer.

Shipping Methods & Delivery Times

All orders are shipped by air courier. Unless you request another shipping method, we use Standard Shipping by default.

Standard Shipping: Estimated transit time of 5-7 business days after dispatch.
Express Shipping: Estimated transit time of 3-7 business days after dispatch, available upon request.
Priority Shipping: Estimated transit time of 2-5 business days after dispatch, available upon request.

Standard, Express, and Priority Shipping are all free, with no minimum purchase required. Please contact us if you have a special shipping request.

These transit estimates do not include order processing time. Actual transit times vary depending on the delivery address, destination distance, and local customs processing. Delivery dates are estimates, not guarantees.

Shipping Costs

We offer free shipping on all orders to all destinations we currently ship to. No minimum purchase is required.

International Shipping

We ship worldwide! International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Please check with your local customs office for more information.

Order Tracking

Once your order ships, you'll receive a tracking number via email so you can monitor your package's journey to you.

Shipping Restrictions

We currently ship to most countries worldwide. If you have questions about shipping to your location, please contact our customer service team.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 48 hours of delivery (or expected delivery date) at [vinajewelrystudio@gmail.com]. We'll work with you to resolve the issue promptly.

For any shipping questions, please don't hesitate to reach out to our support team.